About Us
We Embrace a Thriving Customer First Culture
The Story of How Rate-Go Came to Be
Rate-Go cultivates a ‘customer first’ culture because I am not just a reviewer of products and services; I am a customer first. I understand the frustration and confusion that can come from unreliable reviews, and that’s why I’m committed to creating a platform that puts the customer’s experience at the forefront.
I will always remember the moment when I began taking reviews seriously.
I’d just finished binge-watching a show about this woman who started her own clothing line and sold it online. When I found out it was based on a true story, I went ahead and made a significant purchase from her website.
Huge mistake.
I figured her clothes had to be top-notch since she had her own TV show, but man, was I wrong. They didn’t fit right, and the fabric felt either super thin or just not breathable.
Frustrated, I started looking online to see if anyone else had a similar experience, and that’s when I stumbled upon the Better Business Bureau (BBB). From then on, I always made it a point to check out reviews before buying anything. But let me tell you, it was a pain having to go through different platforms to find all the info I needed. A lot of the reviews were too short or all over the place, and it left me scratching my head about whether the products were any good.
That’s when I decided I had to do something about it. I was determined to create a better way for people to access and understand reviews so that no one else would have to deal with the same hassle I did. And that’s how I started on this wild journey to create a game-changing platform that embraces a customer first culture.
Mission to Cultivate a Customer First Culture
Our mission at Rate-Go is to revolutionize the way people access and understand reviews. We are driven by the belief that every consumer deserves reliable, transparent, and comprehensive information before making a purchase decision. Inspired by personal experiences of frustration and disappointment with unreliable reviews, we are committed to cultivating a “customer first” culture. We understand the significance of authentic, detailed, and trustworthy reviews in guiding purchasing choices.
Our founder’s personal encounter with misleading product reviews sparked the determination to establish a platform dedicated to ensuring that no one else experiences the same hassle. We strive to provide a one-stop destination where individuals can find in-depth, pertinent, and insightful reviews that empower informed decision-making.
At Rate-Go, we aim to bridge the gap between customers and the truth about products and services by fostering a community of genuine, detailed, and reliable reviewers. We are dedicated to promoting transparency, clarity, and accuracy, ensuring that every user can rely on our platform to make confident purchasing decisions. Our unwavering commitment is to prioritize the customer’s experience, enabling them to access the information they need to make informed choices.
Vision for Establishing a Customer First Culture
Our team vision is to be the top choice for consumers looking for reliable and impartial reviews across diverse product and service categories. We’re committed to empowering consumers with the information they need to make informed purchasing decisions while steadfastly upholding impartiality, integrity, and transparency. At the heart of our mission is our dedication to providing a platform where consumers can access comprehensive and unbiased reviews to guide their purchasing choices.
We’re dedicated to building trust, credibility, and a ‘customer first’ culture by keeping our reviews impartial, transparent, and reliable. By providing consumers with accurate and unbiased information about products and services, we believe we can boost their confidence and help them make well-informed decisions. Our team vision is to create a community of knowledgeable consumers who can confidently navigate the marketplace.
In pursuit of our team vision, we are continually expanding our coverage to review products and services from all corners of the globe. We are excited about the opportunity to have a meaningful impact on the consumer experience by providing access to reliable and comprehensive reviews that support informed decision-making.
our team
Wendy Chen
Founder/SEO Strategist
Charles Mac Donald
Tech & Game Reviewer